Our shop fundamentals describe the values, behaviors, principles, and practices that are the foundation of our shop culture. It explains how we should relate to each other, our customers, and our suppliers. It’s who we are, and it’s what will drive our success.
1. Be a helper.
2. Do the right thing.
3. Have the desire to be better.
4. Practice blameless problem solving.
5. Embrace change.
6. "Bring it" every day.
7. Check your ego at the door.
8. Make quality personal.
9. Go the extra mile.
10. Set and ask for expectations.
11. Appearance counts.
12. Be punctual.
13. Be quick to ask and slow to judge.
14. Keep things fun.
15. Listen generously.
15. Be a source for acknowledgement and appreciation.